About the Role
Cat Ba Venturesl, a leading DMC (Destination Management Company) specializing in tailor-made journeys across Vietnam and Southeast Asia, is looking for an experienced Senior English-speaking Travel Consultant to join our team in Hanoi.
This is a key position for professionals with a strong background in inbound B2C sales and a passion for designing bespoke travel experiences. If you have a solid understanding of international markets and thrive in a dynamic, growth-oriented environment, we want to hear from you.
Key Responsibilities
- Manage inbound B2C sales for clients from the USA, Europe, Australia, and Asia
- Design personalized travel itineraries for Vietnam, Laos, Cambodia, Thailand, and Myanmar
- Lead and mentor junior team members, fostering a collaborative sales culture
- Maintain excellent customer service before, during, and after the tour
- Contribute strategically to sales targets and company growth
- Collaborate with operations and accounting to ensure smooth tour execution
- Handle invoicing, payment processes, and other administrative tasks as assigned
Requirements
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Experience: Minimum 3–5 years in the travel industry in a B2C sales or consulting role
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Market Focus: Demonstrated experience with clients from international markets (US, Europe, Australia, Asia)
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Destination Knowledge: Strong familiarity with Southeast Asia destinations
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Language: Excellent written and spoken English
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Leadership: Proactive mindset with mentoring abilities and a solution-focused approach
Note: Only candidates who meet the minimum experience requirement will be considered.
What You'll Do at Cat Ba Venturesl
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Craft and price customized itineraries for inbound travelers
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Consult clients directly based on qualified leads provided by the Marketing team
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Ensure high customer satisfaction and tour quality
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Support on-tour troubleshooting and client communication
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Meet and exceed revenue and profitability KPIs
- Work closely with other departments to ensure smooth tour delivery
Why Join Cat Ba Venturesl?
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Competitive base salary with commission and performance bonuses
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Full benefits: social insurance, health insurance, unemployment insurance
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12 days of annual leave (plus 1 additional day every 2 years of service)
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Opportunities for career advancement and annual salary reviews
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Professional, supportive, and energetic team culture
- Company events, team-building activities, and travel incentives
Working Conditions
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Working Hours: Monday – Friday, 08:00 – 17:00
- Location:
How to Apply
Send your CV
For more information, contact
Step into a senior role at Cat Ba Venturesl
Your experience and leadership will help create extraordinary travel experiences for clients from around the world. Join us to make an impact and grow in a collaborative, international team.
